Category: Understanding
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Can a Nice Boss Be Effective?
My friend, Jack Harvey, shared a very interesting HBR article on the truth about being a nice boss, from author Emma Seppala. Here were her key conclusions. #1. High Stress Reduces Productivity If “tough” managers create tremendous levels of stress on employees, the effect can be very negative. High levels of workplace stress have been…
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Seek First to Understand
One of my favorite leadership books is Steven Covey’s 7 Habits of Highly Effective People. While all his habits are helpful, I continually go back to Habit #4: “Seek First to Understand, Then to Be Understood.” That involves BOTH understanding and communicating, but the first step is understanding. Sales people are notorious for spewing out…