Category: Communication
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Can a Nice Boss Be Effective?
My friend, Jack Harvey, shared a very interesting HBR article on the truth about being a nice boss, from author Emma Seppala. Here were her key conclusions. #1. High Stress Reduces Productivity If “tough” managers create tremendous levels of stress on employees, the effect can be very negative. High levels of workplace stress have been…
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Macromanagement: Vision vs. Details
We have all heard the phrase “He can’t see the forest through the trees.” When people say this about leaders, it is certainly not meant to be positive. The suggestion is that the leader gets so bogged down in details that he can’t see the full picture; he can’t see or articulate a vision. Paula…
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Seek First to Understand
One of my favorite leadership books is Steven Covey’s 7 Habits of Highly Effective People. While all his habits are helpful, I continually go back to Habit #4: “Seek First to Understand, Then to Be Understood.” That involves BOTH understanding and communicating, but the first step is understanding. Sales people are notorious for spewing out…